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PhonePe | Operations Analyst – Fund Transfer, Payments | Jobs Alert | Latest Job 2022 | Apply before 30 Sep 2022
About the Job:
Hi Everyone, PhonePe is hiring for the position of Operations Analyst – Fund Transfer, Payments.This opportunity is for students so if you satisfy the eligibility then go ahead and apply for it.
At PhonePe, You take extra care to make sure you give your best at work, Everyday creating the right environment for you is just one of the things we do.Being passionate about technology is essential to working at PhonePe.
Eligibility: Graduate
Location: Mumbai, Maharashtra, India
Responsibilities:
- Work on industry-leading payment products with banks and financial institutions
- Be responsible for handling day-to-day business operations on merchant and 3rd party payouts
- Monitor transaction success rates and work with external and internal stakeholders to identify gaps and improve performance
- Analyze data and use insights from the analysis to bring about enhancements in products as well as improvements in processes and success rates
- Own the resolution process for pending/failed transactions working with the merchant, finance, tech, and partner bank teams
- Be responsible for the management of business reporting and any ad hoc reporting required from time to time
- Handle customer and merchant side escalations
- Work closely with the finance team to drive reconciliations, receivables/payables, and execute required corrections
- Develop in-depth domain knowledge of technical systems, API integrations, and ecosystem-wide developments
- Address queries, data requirements, and escalations from different stakeholders
Requirements:
- Have 1-5 years of relevant experience
- Be agile and highly collaborative and be able to adapt to changing requirements
- Strong analytical acumen,problem solving, and communication skills
- Be highly data-driven
- Proficient knowledge of MS Excel and some knowledge of SQL would be preferred
- Customer first attitude; always on toes to lessen pain points of customers
- Strongly focused on execution
- Thrive in a collaborative work environment
- Proficient knowledge of MS Excel is a must
- Agile execution working with external/internal partners is required
Benefits of PhonePe Full Time Employees:
- Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program
- Mobility Benefits: Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits: Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
