Customer service specialist |Free Certification Courses | Free Guidance by LinkedIn, Microsoft & GitHub 2021
Become a customer service specialist by learning skills from LinkedIn Learning. Learn to listen to customer needs and build rapport with those you’re helping.
Top in-demand skills: Customer satisfaction & experience, data entry, CRM, admin analysis
Hey tech enthusiasts! Here’s a great opportunity to become a Customer service specialist with proper guidance as well as free certification. LinkedIn, Microsoft & GitHub are offering free premium certification courses for all the learners out there.
Check out the following post for better clarity regarding these courses.
Here are the Courses to be Done
- Customer Service Foundations
- Customer Service: Problem Solving and Troubleshooting
- Building Rapport with Customers
- Customer Service: Call Control Strategies
- Customer Service: Handling Abusive Customers
- Creating Positive Conversations with Challenging Customers
- De-Escalating Conversations for Customer Service
- Customer Service: Serving Customers Through Chat and Text