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Introduction to Cloud for Leaders Quiz Answers – Microsoft Education

Introduction to Cloud for Leaders – Microsoft Education

Question 1: More often than not, the machines that power the information flowing around the internet can be found

  • In your Home
  • In Your Business
  • In large Facilities called Datacenters

Question 2: Putting everything onto a single physical machine, not only means a single point of failure, but also

  • A single point of attack.
  • Better protection from the Internet
  • Less work for administrators

Question 3: The Microsoft Cloud gives you

  • Best in breed security
  • Industry regulation and certification compliance
  • Security monitoring 24 hours a day, 7 days a week, 365 day a year.
  • All of the above

Question 4: For Companies who have already invested in IT solutions, a quick migration to the cloud would be

  • IaaS (Infrastructure as a Service)
  • PaaS (Platform as a Service)
  • SaaS (Software as a Service)

Question 5: To utilise the full power of the cloud and focus just on the application and services, customers may choose

  • IaaS (Infrastructure as a Service)
  • PaaS (Platform as a Service)
  • SaaS (Software as a Service)

Question 6: Off the shelf Solutions are usually referred to as

  • IaaS (Infrastructure as a Service)
  • PaaS (Platform as a Service)
  • SaaS (Software as a Service)

Question 7: Digital Transformation is about

  • Expanding physical locations to reach more custom
  • Designing new business processes and adaptable services that scale to meet demand
  • Making use of Social Media

Question 8: What are the advantages of Digital Transformation?

  • Improved efficiency, eliminating the bottle necks of manual input and processing.
  • Improved Customer engagement
  • Better decision making
  • All of the above

Question 9: A way to successfully Digitally Transform is to break up Monolithic Systems into smaller

  • Servers
  • Microservices
  • Websites

Question 10: Digital transformation is made up of four pillars, what are they?

  • Transform your employees, empower your products, optimise your customers, engage your operations
  • Engage your customers, transform your products, optimise your operations, empower your employees
  • Empower your customers, optimise your products, transform your operations, engage your customers
  • Engage your customers, optimise your products, empower your operations, transform your employees

Question 11: What sort of computing services can be delivered over the cloud?

  • Compute
  • Memory
  • Storage
  • Network
  • All of the above

Question 12: Cloud computing can help you manage your IT costs as your business grows because:

  • You only pay for what you use.
  • Accounting software all integrates with cloud services.
  • Always cheaper than running your own services.

Question 13: Which of these is a challenge for front office operations when trying to achieve first call resolution?

  • Agent knowledge
  • Alignment between front and back office
  • Customer unclear about what they want

Question 14: We are now living in the relationship economy. What was the previous economy called?

  • The consumer economy
  • The industrial economy
  • The product economy

Question 15: What type of technology can help organisations create a ‘segment of 1’ when transacting with customers?

  • Analytics
  • Blockchain
  • Android devices

Question 16: What Does TCO Stand For?

  • Total Cost of Ownership
  • Total Cloud Owned

Question 17: The Cloud is only focused on cost reduction?

  • True
  • False

Question 18: Cloud Computing should improve Cash Flow?

  • True
  • False

Question 19: When should we start getting the end users involved in the Cloud Transformation program?

  • After we have clearly defined the outcomes.
  • In time for the deployment of the new service.
  • Before we finalise the scope of the programme.

Question 20: Who is the best person to sponsor the Cloud Transformation programme?

  • The Chief Information Officer
  • The Finance Director
  • The Chief Executive Officer

Question 21: Approx. how many partners are there in the UK?

  • 2,300
  • 23,000
  • 230,000

Question 22: How many customer references does a Gold partner need to provide?

  • 3
  • 10
  • 5

Question 23: Which membership option showcases a partner’s knowledge and skills?

  • Network Member
  • Competency
  • Action Pack

Question 24: How does the cloud help us predict what customers will do next?

  • Through Machine Learning
  • Limiting options for customers to they only one or two choices
  • Looking at geodemographic data files

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