Introduction to Cloud for Leaders Quiz Answers – Microsoft Education

Introduction to Cloud for Leaders – Microsoft Education

Question 1: More often than not, the machines that power the information flowing around the internet can be found

• In your Home
• In Your Business
• In large Facilities called Datacenters

Question 2: Putting everything onto a single physical machine, not only means a single point of failure, but also

• A single point of attack.
• Better protection from the Internet
• Less work for administrators

Question 3: The Microsoft Cloud gives you

• Best in breed security
• Industry regulation and certification compliance
• Security monitoring 24 hours a day, 7 days a week, 365 day a year.
• All of the above

Question 4: For Companies who have already invested in IT solutions, a quick migration to the cloud would be

• IaaS (Infrastructure as a Service)
• PaaS (Platform as a Service)
• SaaS (Software as a Service)

Question 5: To utilise the full power of the cloud and focus just on the application and services, customers may choose

• IaaS (Infrastructure as a Service)
• PaaS (Platform as a Service)
• SaaS (Software as a Service)

Question 6: Off the shelf Solutions are usually referred to as

• IaaS (Infrastructure as a Service)
• PaaS (Platform as a Service)
• SaaS (Software as a Service)

Question 7: Digital Transformation is about

• Expanding physical locations to reach more custom
• Designing new business processes and adaptable services that scale to meet demand
• Making use of Social Media

Question 8: What are the advantages of Digital Transformation?

• Improved efficiency, eliminating the bottle necks of manual input and processing.
• Improved Customer engagement
• Better decision making
• All of the above

Question 9: A way to successfully Digitally Transform is to break up Monolithic Systems into smaller

• Servers
• Microservices
• Websites

Question 10: Digital transformation is made up of four pillars, what are they?

• Transform your employees, empower your products, optimise your customers, engage your operations
• Engage your customers, transform your products, optimise your operations, empower your employees
• Empower your customers, optimise your products, transform your operations, engage your customers
• Engage your customers, optimise your products, empower your operations, transform your employees

Question 11: What sort of computing services can be delivered over the cloud?

• Compute
• Memory
• Storage
• Network
• All of the above

Question 12: Cloud computing can help you manage your IT costs as your business grows because:

• You only pay for what you use.
• Accounting software all integrates with cloud services.
• Always cheaper than running your own services.

Question 13: Which of these is a challenge for front office operations when trying to achieve first call resolution?

• Agent knowledge
• Alignment between front and back office
• Customer unclear about what they want

Question 14: We are now living in the relationship economy. What was the previous economy called?

• The consumer economy
• The industrial economy
• The product economy

Question 15: What type of technology can help organisations create a ‘segment of 1’ when transacting with customers?

• Analytics
• Blockchain
• Android devices

Question 16: What Does TCO Stand For?

• Total Cost of Ownership
• Total Cloud Owned

Question 17: The Cloud is only focused on cost reduction?

• True
• False

Question 18: Cloud Computing should improve Cash Flow?

• True
• False

Question 19: When should we start getting the end users involved in the Cloud Transformation program?

• After we have clearly defined the outcomes.
• In time for the deployment of the new service.
• Before we finalise the scope of the programme.

Question 20: Who is the best person to sponsor the Cloud Transformation programme?

• The Chief Information Officer
• The Finance Director
• The Chief Executive Officer

Question 21: Approx. how many partners are there in the UK?

• 2,300
• 23,000
• 230,000

Question 22: How many customer references does a Gold partner need to provide?

• 3
• 10
• 5

Question 23: Which membership option showcases a partner’s knowledge and skills?

• Network Member
• Competency
• Action Pack

Question 24: How does the cloud help us predict what customers will do next?

• Through Machine Learning
• Limiting options for customers to they only one or two choices
• Looking at geodemographic data files