Microsoft is hiring for the role of Support Engineer | Jobs for Engineering Students | Apply before 17 Aug 2022
About the Job:
Hi Everyone , Microsoft is hiring for the role of Support Engineer. This opportunity is for students so if you satisfy the eligibility then go ahead and apply for it.
Eligibility:
- Engineering Students
Highlights of the Program :
- Application Deadline: 17 Aug 2022
- Start Date:21 Jul 2022
- End Date:17 Aug 2022
- Location:Bengaluru, Karnataka, India
Responsibilities of the Candidate:
- Address customer problems, gather relevant information, look into the issue, and involve additional teams as necessary
- Consult and work together to resolve service issues with your local peers or global colleagues.
- Internally represent customers’ interests
- Give users the tools they need to access information, resolve issues on their own when they choose to, and learn more about Microsoft’s services, products, and support.
- Give clients tips on how to get more use out of their Microsoft products
- Keep track of your technical work and research to assist your friends, enhance the product, and enhance the support environment.
- Keep a proactive mindset to assure client satisfaction
- To create a strong relationship, identify issues with client satisfaction and fulfil their expectations.
Requirements:
- VMware, exposure to Citrix Printing – Configuration, and management, remote desktop services configuration and management
- Understanding of WMI, PowerShell, and Dcom
- Administration of user profiles
- Installation and administration of applications
- Understanding of FSLogix with Windows Virtual Desktop (WVD)
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