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Hi everyone this post will take you to the most important courses in the career aspect of Tata Consultancy Services In this post I will take you through the 10 best certification courses for career preparation which include interview preparation courses, resume writing, soft skills, communication, and many other courses. We will also share with you all the step-by-step procedures through which you can apply for the course.
Here is the complete list of the courses:
1) Career Enhancement Program:
This is a complete packaged course on soft skills, which aims at enhancing the personality development skills of the learner. The learner can access nine individual courses under this consolidated program, and will be awarded an individual certificate for each course. This packaged course covers basic interpersonal skills, non-verbal, verbal and written communication, interview attending skills and business & social etiquette. This packaged program will help you improve your interpersonal, social and communication skills, and in the process empower you as an individual.
Who would benefit?
This packaged course has been designed for students and freshers who are preparing to take up employment. Working professionals and business persons will also find value in this packaged course.
Course Fee: Rs 1175/- (now FREE !!)
2) Interview Skills:
Thorough research to get to know more about the organisation prior to an interview helps. We need to understand that handling an interview is a skill where practice and preparation improves the prospect of success and getting the job offer.
This course will help you build confidence to face tough interviews.
What will you learn
- Preparations before an Interview
- Steps to follow to ensure success in an interview for a job
Who would benefit?
This course has been designed for freshers, who are preparing to take up employment.It could also help those with some experience and looking for a change of job or better prospects within the organisation.
3) Introduction to Soft Skills:
In this course you will learn the importance of Soft Skills. You will also get to know the difference between Soft and Hard Skills. Soft Skills like good communication, being aware of your body language, being able to work in a team and your interpersonal skills play a vital role in enhancing your personality. This, when paired with technical skills, makes a good base for a successful career.
Who would benefit?
This course has been designed for students who are preparing to take up employment and for working professionals who have just taken up employment. However, business persons dealing with corporates and other similar clients will also find this course to be useful.
Prerequisites:
Basic knowledge of the English language is the only requirement.
4) Resume Writing and Cover Letter:
What will you learn
- Process of creating a resume and a cover letter
- Structure of a resume
- Points to remember while creating a resume
- Structure of a cover letter
About this Course:
A resume is created for a potential employer to have a quick glance at a candidate’s skillset and work experience.
This course helps you understand the importance of a well written resume and the different types of resumes. A resume is a reflection of you and should be created by you and not copied from others. A resume becomes effective if certain points are followed while a few others are avoided. We will discuss this in the course. A well worded cover letter improves your chances of getting an interview. In this course, you will learn the structure and the points to be kept in mind while wording an effective cover letter.
This course will help you write correct resumes and effective cover letters.
Who would benefit?
This course has been designed for students who are preparing to take up employment. It could also help those with some experience and looking for a change of job or better prospects within the organisation.
Prerequisites: Basic knowledge of the English language is sufficient.
5) Presentation Skills:
What will you learn
- Steps to prepare effective slides in a presentation’s
- DO’s and Don’ts of creating a presentation
- points to be remembered while making a presentation
About this Course:
Presentations are made to share ideas or information in a creative way with others. This should be done with a lot of planning and preparation.
The first part of this course helps you to understand how to plan and prepare your presentation. Next you will learn how to make and practise the presentation. You will also learn the different methodologies used in making a presentation. This is followed by the Do’s and Don’ts. Finally you will learn the art of handling questions while making a presentation.
This course will help you create and make effective presentations.
Who would benefit?
This course has been designed for anyone who would like to learn to make presentations that make a great impact.
6) Email Etiquette:
What will you learn
- To write effective emails
- The importance of writing correct emails
- Do’s and Don’ts while writing a formal email
About the Course:
First, we will have a look at the structure of an email. Following a structure is a sign of professionalism. Next, we will look at the Do’s and Don’ts and understand all that goes into writing an effective mailer. You will learn how to avoid writing emails that are confusing and are open to misinterpretation. Finally, you will learn the importance of a subject line and its usage.
This course will help you write effective business emails that would help the communication achieve the desired results.
7) Group Discussion:
What will you learn
- The expectations from a participant in a Group Discussion
- How to participate actively in a Group Discussion
- Some effective phrases to use in a Group Discussion
About this Course:
Attending a Group discussion is not a simple task. The pressure of putting our best foot forward in front of a group brings out different facets of a person. A person can get extremely aggressive if the topic is close to him/her and can become very silent if the person is unclear about the topic. Maintaining your calm and speaking with clarity play a big role in determining your success in a Group Discussion.
This course will help you understand the importance of a group discussion during interviews. An important part of a group discussion is how you present yourself and put your thoughts across. The results of a group discussion are determined by your behaviour, body language, and the words you use. You will learn the appropriate phrases which will prove to be helpful to put forward your point of view when you participate in a group discussion.
This course will help you handle a group discussion with ease.
8) Communication Skills:
What will you learn
- What is communication
- Verbal and non-verbal communication
- Barriers in communication
- How to communicate effectively
About this Course:
Communication is as old as the existence of human beings. Words are not the only way of getting your message across. Many times you can sense the mood your colleague or friend is in. How do you think you can figure it out? It is because communication involves not just words, but also actions, body language and facial expressions to mention a few.
In this course we will help you understand what communication is and why we communicate. You will also understand non-verbal communication in detail. You will learn how to communicate effectively using a combination of verbal and non-verbal communication skills.
9) Basics of Customer Services:
About this Course:
Customers are vital to an organisation. Customer Service is a series of activities designed to enhance the level of customer satisfaction. Ensuring that a product or service has met the customer’s expectation is important to an organisation, because often, it is the only contact a customer has with a Company.
This course aims to teach learners the ways to perfect their communication with esteemed customers. It helps the learners comprehend accepted norms when interacting with their customers. It also explains the concept of a successful Customer Service call.
On completion of this course, you will learn about the role of Customer Services in ensuring the long-term success of an organisation.
What will you learn
- Concept of “Service Excellence
- “Importance of Good Communication skills
- Expectations while interacting with a customer and the concept of a successful Customer Service call
- The logic behind using appropriate words while writing an email
