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Enroll Here: Six Sigma Online: Six Sigma White Belt Certification Exam Answers
Beta testing is:
- the act of implementing a new idea, system or product on a large scale, controlled environment within the entire organization.
- the act of implementing a new idea, system, or product within a controlled environment.
- All of the above
- None of the above
Scrum is used:
- When teams want to create new technical products
- When teams want to integrate new developments on existing products within a short time frame
- All of the above
- None of the above
The Motorola company is credited with:
- the origin of the Plan-Do-Check-Act model.
- the origin of the Toyota Production System.
- the origin of the Six Sigma Methodology.
- All of the above.
Which of the following is NOT a common misconception of the Six Sigma Methodology?
- Six Sigma can fix anything.
- Six Sigma is too expensive.
- Six Sigma is concerned with metrics and ignores common sense.
- Six Sigma aims to reduce defects in hopes of increasing profitability.
Which of the following is NOT an end goal of BOTH quality improvement programs and continuous process improvement?
- Achieving a specific set goal
- Reducing errors and defects
- Improving efficiency
- Improving profits
Lean principles often:
- contradict Six Sigma principles.
- go hand-in-hand with Six Sigma principles.
- all of the above
- none of the above
A Value Stream:
- is the sequence of all items, events and people required to produce an end result.
- is used to identify areas of concern, waste, and improvement.
- Neither A nor B
- Both A and B
Which of the following is NOT an example of a common challenge of the Six Sigma Methodology within an organization?
- lack of support
- poor project execution
- excess resources
- lack of access to data
Which of the following is NOT a similarity between Lean and Six Sigma concepts?
- They are both concerned with continuous improvement.
- They both seek to increase instances of waste within an organization.
- They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.
- None of the above
Which of the following shows phases of the Rummler-Brache Method in the correct order?
- Definition, Implementation, Improvement Planning, Management of Process
- Definition, Improvement Planning, Implementation
- Improvement Planning, Definition, Analysis and Design, Implementation, Management of Process
- Definition, Improvement Planning, Analysis and Design, Implementation, Management of Process
Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?
- Teamwork
- Ethics
- Integrity
- Ingenuity
A Six Sigma level is calculated by which of the following equations:
- (Opportunities + Defects)/Opportunities x 100
- (Defects – Opportunities)/Defects x 100
- (Defects + Opportunities)/Defects x 100
- (Opportunities – Defects)/Opportunities x 100
Errors and costs ________ as sigma levels ________.
- increase, increase
- increase, decrease
- decrease, decrease
- None of the above
A process that performs at a 6 sigma level:
- is considered statistically ‘perfect’
- has 3.4 defects per million opportunities
- operates at a 99.99966% accuracy
- all of the above
Which of the following is NOT a component of Six Sigma Yellow Belt Training?
- Advanced Project and Team Management Skills
- Data collection
- Basic Quality Tools
- Six Sigma Roles
Order the correct steps of the Deming Cycle:
- Plan, Do, Check, Act
- Plan, Act, Do, Check
- Act, Do, Check, Plan
- Plan, Check, Do, Act
Which of the following is considered the father of Six Sigma?
- Jack Welch
- Mikel Harry
- Richard Schroeder
- Bob Galvin
Six Sigma:
- ultimately reduces process costs
- is a methodology for process improvement
- is a statistical concept that seeks to find variation in processes
- All of the above
According to the TQM mentality, the entire organization is only as strong as the ________ element.
- strongest
- weakest
- least productive
- most productive
Which of the following is NOT a continuous process improvement technique?
- Six Sigma Methodologies
- Lean
- TQM (Total Quality Management)
- BPR (Business Process Reengineering)
Which of the following correctly orders the Six Sigma Certification Belt levels from lowest to highest?
- Green, Master Black, Yellow, White
- Master Black, Black, Green, Yellow, White
- White, Yellow, Green, Black, Master Black
- White, Yellow, Black, Master Black, Green
Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?
- BPR (Business Process Reengineering)
- TQM (Total Quality Management)
- Lean or Six Sigma Methodologies
- This statement can apply to more than one of the above.
The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma level is:
- markedly different when it comes to the number of defects present.
- not markedly different when it comes to the number of defects present.
- All of the above
- None of the above
Jumpstart is:
- a lengthy process for identifying problems and solutions in multiple sessions that can be used within other methods such as Rummler-Brache, Scrum, and TQM.
- a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM.
- All of the above
- None of the above
Six Sigma Teams use the ________ method when improving a product or process that already exists, and the ________ method when developing a new product or process.
- DMAAC, DMAAV
- DMAAV, DMAAC
- DMAIC, DMADV
- DMADV, DMAIC
When prioritizing Six Sigma projects within an organization:
- The project with the statistically lowest sigma level should always be prioritized
- The project with the highest potential cost savings should always be prioritized.
- The project with the highest potential customer satisfaction increase should always be prioritized.
- All of the above should be considered and statistically researched before choosing the best option for the organization at hand.
An organization that fully adopts the Six Sigma methodology:
- completes a few Six Sigma Projects and reaps the financial benefits
- continuously measures and improves processes indefinitely
- improves upon a few processes then moves on
- identifies and prioritizes areas of opportunity once or twice a year
Which of the following Belt Levels usually require a Six Sigma Project to be completed before a Six Sigma Certification is awarded?
- White and Yellow Belts
- Yellow and Green Belts
- Green and Black Belts
- All of the above
Data driven processes:
- are heavily based on intuition
- rely heavily on the experience of the process owners
- are based on statistical data, measurement and metrics
- do NOT rely on mathematical models
The Six Sigma process improvement method should be chosen when:
- facing a known problem
- problems are defined and contained
- solving complex problems
- costs are loosely tied to processes
