Priya Dogra – Certification | Jobs | Internships
Enroll Now: Build Your Own Chatbot
Module 1: Introduction to Chatbots – Answers
Q1- A chatbot will typically interact with the user via text or audio
- True
- False
Q2- A chatbot is a bot that interacts with the user through a chat/conversational interface
- True
- False
Q3- Chatbots are also known as:
- Chatterbots
- Artificial Conversational Entities (ACE)
- Talkbots
- -Virtual Assistants
Q4- What factors directly contributed to the emergence of chatbots?
- AI / Cognitive Computing
- Blockchain
- Messaging platforms like Facebook Messenger
- Ruby on Rails
Q5- Chatbots are ONLY beneficial to large companies
- True
- False
Module 2: Working with Intents Answers
Q1- Watson Assistant can ONLY be used to create chatbots in English
- True
- False
Q2- Select all the statements that are true
- An intent is a purpose or goal expressed by the user’s input
- Intents can have spaces in their names
- Intents start with an # symbol
- We train Watson by providing examples for our intents
- We should provide Watson with at least 5 examples per intent
Q3- The three main components of a Dialog Skill are Intents, Entities, and Dialog.
- True
- False
Q4-If Watson detects the wrong intent, we can train Watson by selecting a different intent from the Try it out panel.
- True
- False
Q5- The Content Catalog offers collections of pre-made intents for various industries.
- True
- False
Module 3 – Working with Entities Answers
Q1- Entities allow us to capture specific information in the user input
- True
- False
Q2- Entities start with an # symbol
- True
- False
Q3- Entity values can have synonyms and patterns
- True
- False
Q4- Two user questions can have the same intent but different entities
- True
- False
Q5- In our flower shop chatbot, “dad” is defined as a synonym for @relationship:father. If a user were to ask “flowers for dad”, what’s the entity value detected by Watson?
- @relationship:dad
- @relationship:father
- @dad
- @relationship
- @father
Module 4 – Defining the Dialog Answers
Q1- Multiple conditional responses allow us to attach conditions to responses within a node.
- True
- False
Q2- The order of nodes in the dialog can affect how the chatbot works.
- True
- False
Q3- Node A has @occasion as its condition. Node B, placed just below node A, has @occasion:Graduation as its condition. Which one of the following statements is true?
- The order of node A and node B doesn’t matter.
- Both node A and node B will never be executed.
- Node A (with @occasion as a condition) is overshadowed and will not be executed (unless we explicitly jump to it).
- Node B (with @occasion:Graduation as a condition) is overshadowed and will not be executed (unless we explictily jump to it).
Q4- In general, child nodes are considered if the parent node condition is met
- True
- False
Q5- Select all the statements that are true
- When designing a chatbot, we should consider tone and personality
- We should avoid “yes” and “no” answers when possible
- Very long responses are good
- The tone and personality of our chatbot can affect how well it is perceived by the user
- Chatbot prompts should be as generic as possible (e.g., Hello. Ask me anything.)
Module 5 – Deploying Your Chatbot Answers
Q1- The Watson Assistant plugin for WordPress allows us to deploy a chatbot by specifying the credentials of the corresponding Assistant, without the need to develop a separate application that connects Watson Assistant to our site.
- True
- False
Q2- A preview link integration allows us to share our chatbot with friends and colleagues.
- True
- False
Q3- One or more skills can be linked to an Assistant. In other words, an Assistant can “contain” one or more skills.
- True
- False
Q4- The WordPress plugin for Watson Assistant allow us to customize the look and feel of the chat box that appears on the site.
- True
- False
Q5- There is no way to limit the chatbot usage in the Watson Assistant WordPress plugin (to prevent abusive users).
- True
- False
Module 6 – Advanced Concepts – Part 1 Answers
Q1-Once set, context variables can be accessed for the duration of the conversation with a given user.
- True
- False
Q2-Slots allow us to collect information from the user and store it in context variables.
- True
- False
Q3-Slots with no question defined are optional and will only set the context variable if the condition (e.g., @location) is detected.
- True
- False
Q4-A node can only have one slot and therefore cannot assign more than one context variable.
- True
- False
Q5-A required slot will only ask its question to the user once, even if the user replies with irrelevant information.
- True
- False
Module 7 – Advanced Concepts – Part 2 Anwers
Q1- The “Found” section of a slot allow us to specify what to say to the user (e.g., thanking them) when they provide a valid reply to the slot.
- True
- False
Q2- The “Not Found” section of a slot allow us to specify what to say to the user when they provide an invalid reply to the slot (e.g., a reply that doesn’t meet the slot condition).
- True
- False
Q3- Digressions allows us to decide what the chatbot should do when the user asks a different question instead of replying to the slot question.
- True
- False
Q4- Handlers are evaluated after the “Not found” responses you defined in a slot.
- True
- False
Q5- We must explicitly enable returns to a slot to continue where we left off before a digression.
- True
- False
Build Your Own Chatbot Final Exam Answers
Q1- Text and audio are two common ways through which chatbots interact with the user.
- True
- False
Q2- To be called a chatbot, a bot needs to converse with the user.
- True
- False
Q3- Chatbots can help cut down the number of inquiries a business’ customer care team needs to manually address.
- True
- False
Q4- Watson Assistant is a chatbot building service hosted on IBM Cloud (formerly Bluemix).
- True
- False
Q5- Chatbots can only be deployed on WordPress sites.
- True
- False
Q6- Which of these is a valid intent?
- @buy_product
- #buy_product
- $buy_product
- #buy product
- @buy product
Q7- Which of the following are valid system entities?
- @sys-date
- #sys-date
- #sys-time
- @sys-time
- @system-of-a-down
Q8- The value of an entitity detected in the user input is automatically available for the entire duration of the conversation with the user.
- True
- False
Q9 – We can use context variables to store (and later access) information collected from the user.
- True
- False
Q10 -Slots allow us to collect information from the user and store it in context variables.
- True
- False
Q11- A dialog has the following nodes: Welcome (welcome condition), Greetings (#greetings intent condition), Thank you (#thank_you intent condition), Goodbyes (#goodbyes intent condition), Anything else (anything_else condition). Which of the following statements apply?
- Welcome will be executed at the beginning of the conversation.
- If no known intent is detected in the user input, the Anything else node will be executed.
- Greetings overshadows Goodbyes, and therefore Goodbyes is never executed.
- The order of Welcome and Anything else in the dialog will generally not matter.
- Rearranging the order to be Welcome, Thank You, Greetings, Goodbyes, Anything else would generally not cause any problems.
Q12- The evaluation of peer nodes proceeds top to bottom until a node with a matching condition is found. Child nodes are only considered for execution after their parent’s condition is met (or if a jump is involved.)
- True
- False
Q13- Digressions allow users to divert the conversation away from a node while the slots are being processed (i.e., asking questions to the user).
- True
- False
Q14- Which of the following contains the user input?
- @sys-person
- text.input
- input.text
- user.text
- None of the above
Q15- A restaurant chatbot needs to collect the following information from the user: reservation name, party size, date, and time in order to book a reservation. Which of the following approaches works best?
- Have four peer nodes, each asking one of the questions to the user.
- Have a node with multiple slots, each asking for the relevant information. System entities are not needed.
- Have a parent node asking for the reservation name, then a child node asking for party size, then a grandchild node asking for date, then a great-grandchild node asking for the time.
- Have a node with multiple slots, each asking for the relevant information. System entities should be enabled.
- It’s not possible to collect the information for four follow up questions.
thanks
did a great job. thanks