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ISO 9001 Quality Management Systems Associate™ Skillfront Certification Exam Answers | Free SkillFront Program

ISO 9001 Quality Management Systems Associate™ Skillfront Exam Answers | Free SkillFront Program

The Skills You’ll Learn:

  • Chapter 1. Why Does ISO 9001 Matter?
  • Chapter 2. The Problems That ISO 9001 Certification Solves
  • Chapter 3. How ISO 9001 Certification Benefits Your Career and Company
  • Chapter 4. ISO 9001 Step-By-Step Implementation Guide
  • Chapter 5. Benefits of ISO 9001:2015 Quality Management Systems Certified Business™
  • Chapter 6. ISO 9001 Quality Management Systems Framework
  • Chapter 7. Scope
  • Chapter 8. Normative References & Terms and Definitions
  • Chapter 9. Context of the Organization
  • Chapter 10. Leadership
  • Chapter 11. Planning
  • Chapter 12. Support
  • Chapter 13. Operation
  • Chapter 14. Performance Evaluation
  • Chapter 15. Improvement
  • Chapter 16. ISO 9001 – Roles And Responsibility In Organizations
  • Chapter 17. Why Understanding Roles is Critical to the Quality Management Program?
  • Chapter 18. Five Typical Roles and Responsibilities

100% FREE ISO 9001 Quality Management Systems Associate™ includes :

  • CERTIFICATION: ISO 9001 Quality Management Systems Associate™ (USD 199.- Value)
  • BONUS PROGRAM E-BOOK: 89 Pages (USD 97.- Value)
  • BONUS PROGRAM AUDIOBOOK: 1 Hour, 26 Minutes, 59 Seconds (USD 50.- Value)
  • SHAREABLE & VERIFIABLE DIGITAL BADGE: Your Name Engraved On It, Custom Made For You (USD 99.- Value)

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ISO 9001 Quality Management Systems Associate™

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ISO 9001 Quality Management Systems Associate™ Skillfront Certification Exam Answers:

QUESTION 1 : What is a benefit of an ISO 9001 certification for your Company and career?

  • Your Company’s credibility will grow, and your customers will have a better perception of your Company.
  • ISO 9001 leads to quality products and services and improves production and service provision, with less rework and lower costs.
  • Delivering quality products and services on time will increase customer satisfaction.
  • All the choices above.

QUESTION 2: What should be the main focus of ISO 9001?

  • System Capabilities
  • Client Requirements
  • Permissions
  • Recommendations

QUESTION 3: What is NOT a step that is required during the implementation and preparations for the ISO certification?

  • Convincing the management that ISO 9001 is a good idea.
  • Training the employees on what ISO 9001 is so that they know why you are doing this.
  • Identify sales lead generation process.
  • Management must review specified data from the activities of the QMS to ensure that the processes have adequate resources to be effective and improve.

QUESTION 4 : What is a benefit of the ISO 9001 Quality Management System?

  • It will enable you to state your objectives and identify new business opportunities.
  • Meet the necessary statutory and regulatory requirements.
  • Identify and address the risks associated with your organization.
  • All the choices above.

QUESTION 5 : Who is the first hand responsible for reviewing the quality management system at planned intervals to ensure its continuing suitability, effectiveness, adequacy, and alignment with the organization’s strategic direction?

  • The top management
  • The external auditor
  • The employees within the organization
  • The auditor

QUESTION 6 : What is the benefit of an organization adopting a quality management system?

  • Facilities opportunities to enhance customer satisfaction.
  • Addresses risks and opportunities to enhance customer satisfaction.
  • Improves the organization’s overall performance and provides a sound basis for sustainable development initiatives.
  • All the choices above.

QUESTION 7 : What is included when an ISO 9001 Company determines the processes needed for the quality management systems and their applications throughout the QMS?

  • Assigning the responsibilities and authorities for these processes.
  • Determining the inputs required and the outputs expected from these processes.
  • Evaluating these processes and implementing any changes needed to ensure that these processes achieve their intended results.
  • All the choices above.

QUESTION 8 :When planning the quality management system, organizations shall consider the issues and requirements and determine the risks and opportunities that need to be addressed to;

  • Enhance the desirable effects.
  • Achieve improvement.
  • Ensuring that the quality management systems achieve their intended results.
  • All the choices above.

QUESTION 9 : Which is NOT part of the Quality Management System Principles?

  • Process Approach
  • Improvement
  • Safety and Quality
  • Customer Focus

QUESTION 10 : What is the task of the top management concerning leadership and commitment?

  • Focus on enhancing customer satisfaction.
  • Commitment to continual improvement of the quality management system.
  • Ensuring that the responsibilities and authorities for relevant roles are assigned.
  • All the choices above.

QUESTION 11 : Which resource must an ISO 9001 company provide to establish, implement and improve the quality management system?

  • Infrastructure (environment necessary for the operation of its processes and to achieve conformity of products and services)
  • People (persons needed for the effective implementation of its quality management system and the operation and control of its processes)
  • Organizational Knowledge (knowledge necessary for the operation of its processes and to achieve conformity of products and services)
  • All the choices above

QUESTION 12 : Why is an audit beneficial?

  • It ensures that staff continues to use the processes developed for ISO certification.
  • It keeps the quality management system functioning and accurate.
  • It gives the organization a picture of how well the quality management system is currently working.
  • All the choices above.

QUESTION 13 : When creating and updating a documented information, what should NOT the ISO 9001 Company ensure?

  • Format (language, graphics, software version)
  • Identification and description (title, date, author, or reference number)
  • Fees for those documentations
  • Review and approval for suitability and adequacy

QUESTION 14 : Following are the actions required when the requirements for products and services are changed. Find the FALSE statement.

  • The relevant persons are made aware of the changed requirements.
  • The change of the requirements should not be permitted.
  • Ensure that relevant documented information is modified.
  • None of the choices above.

QUESTION 15 : According to ISO guidelines, persons who direct and control an organization at the highest level are called.

  • Top Management
  • Quality Manager
  • Management Representative
  • Quality Director

QUESTION 16 : What is included in the communication with customers in the ISO 9001 Operation chapter?

  • Obtaining customer feedback relating to products and services.
  • Handling inquires, contracts, or orders, including changes.
  • Providing information relating to products and services.
  • All the choices above.

QUESTION 17 : In determining the stages and controls for design and development planning, which one of the following choices is NOT considered by an ISO 9001 Company?

  • Responsibilities and authorities involved in the design and development process.
  • Nature, duration, and complexity of the design and development activities.
  • Customers and users should not be involved in the design and development process.
  • The documented information needed to demonstrate that design and development requirements have been met.

QUESTION 18 : When changes made during the design and development of products and services, an ISO 9001 Company should retain documented information on?

  • The authorization of the changes.
  • The results of reviews.
  • The actions are taken to prevent adverse impacts.
  • All the choices above.

QUESTION 19 : How should an ISO 9001 Company deal with nonconforming outputs?

  • Informing the customer.
  • Segregation, containment, return, or suspension of the provision of products and services.
  • Correction.
  • All the choices above.

QUESTION 20 : An ISO Company analyzes and evaluates appropriate data and information arising from monitoring and measurement. Which one of the following choices is NOT among this data and information?

  • The performance of the Top Management.
  • The degree of customer satisfaction.
  • The performance and effectiveness of the quality management system.
  • The need for improvements to the quality management system.

QUESTION 21 : Which statement regarding Management Review is FALSE?

  • Top Management reviews an ISO 9001 Company`s quality management system.
  • The reviews are performed at planned intervals.
  • Only the Quality Director reviews an ISO 9001 Company`s quality management system.
  • The review ensures the effectiveness and alignment, suitability, and adequacy of the QMS with an ISO 9001 Company’s strategic direction.

QUESTION 22 : Within Improvement section of the ISO 9001 standard, what examples of improvement are provided concerning improving and implementing any necessary actions to meet customer requirements and enhance customer satisfaction?

  • Continual improvement, enhanced customer service, re-organisation, and risk analysis.
  • Correction, corrective action, continual improvement, breakthrough change, innovation, and re-organisation.
  • Enhanced management processes, review of customer satisfaction, react to nonconformity, and implementation.
  • Correction, corrective action, ongoing improvement, documentation review, risk analysis, and continual review of the quality management system.

QUESTION 23 : The non-fulfillment of a specified requirement is called a:

  • Nonconformity
  • Corrective action
  • Concession
  • None of the above

QUESTION 24 : What should the Company do if a nonconformity occurs?

  • Taking action to control and correct it.
  • Reviews the effectiveness of any corrective action taken.
  • Making changes to the quality management system, if necessary.
  • All the choices above.

QUESTION 25 : Which role does NOT belong to the five typical role types in the quality program?

  • Quality Management Systems Lead Auditor.
  • Quality Management Systems External Auditor.
  • Quality Management Systems Associate.
  • Quality Management Systems Lead Implementor.

QUESTION 26 : What is the duty of a Quality Management Systems Lead Auditor?

  • Creating an annual audit plan.
  • Reporting results to management.
  • Independent from the Quality Management System.
  • All the choices above.

QUESTION 27 : What is NOT a duty of the Quality Management Systems Quality Manager?

  • Implementing the underlying principles concerning Organizational Context, Leadership, Process Approach, and risk-based thinking.
  • Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
  • Lead a team of Quality engineers, inspectors, auditors, analysts, and technicians.
  • Conduct periodic management review meetings.

QUESTION 28 : Which one of the following is NOT an essential element common to most audit program manuals?

  • Scope.
  • Subjects to be audited.
  • Names of qualified auditors.
  • Objectives.

QUESTION 29 : What is the latest version of ISO 9001 Standard that defines the requirements for a Quality Management System?

  • 2011
  • 2015
  • 2016
  • 2019

QUESTION 30 : Awareness: The organization should ensure that the persons doing work under the organization’s control are aware of?

  • Vision
  • Core Values
  • Quality Policy
  • Mission

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