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Dell is hiring for the position of Service Delivery Engineer | Jobs for Graduates

Dell is hiring for the position of Service Delivery Engineer | Jobs for Graduates

Dell is hiring for the position of Service Delivery Engineer . Hi everyone This opportunity is for Service Delivery Engineer associate if you satisfy the eligibility then go ahead and apply for it

Highlights of the Openings :

  • Start Date : 01 Jul 2022
  • End Date : 22 Jul 2022
  • Application Deadline : 22 Jul 2022

Eligibility:

  • Engineering Students

Candidate responsibilities include:

  • The initial point of contact for any IT-related inquiries via email and ticketing systems. additionally, take a few calls
  • Solve low-to-moderate technical issues while maintaining acceptable service levels, frequently with the aid of teammates
  • mostly within functional teams to share updates on problem resolution
  • Be diligent in learning about and utilizing the technical and incident communication system.
  • Monitor output from tools and monitoring systems, respond to it, and use the information for outages and process improvement initiatives.

Requirements:

  • understanding of ITIL procedures
  • knowledge of NAS and SAN protocols (CIFS, NFS, iscsi, FC, Raids)
  • good familiarity with converged solutions like VMware vSAN & HC series and SAN technologies
  • working knowledge of VMware vSphere and virtualization
  • able to work shifts around the clock

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