Dell is hiring for the position of Service Delivery Engineer | Jobs for Graduates
Dell is hiring for the position of Service Delivery Engineer . Hi everyone This opportunity is for Service Delivery Engineer associate if you satisfy the eligibility then go ahead and apply for it
Highlights of the Openings :
- Start Date : 01 Jul 2022
- End Date : 22 Jul 2022
- Application Deadline : 22 Jul 2022
Eligibility:
- Engineering Students
Candidate responsibilities include:
- The initial point of contact for any IT-related inquiries via email and ticketing systems. additionally, take a few calls
- Solve low-to-moderate technical issues while maintaining acceptable service levels, frequently with the aid of teammates
- mostly within functional teams to share updates on problem resolution
- Be diligent in learning about and utilizing the technical and incident communication system.
- Monitor output from tools and monitoring systems, respond to it, and use the information for outages and process improvement initiatives.
Requirements:
- understanding of ITIL procedures
- knowledge of NAS and SAN protocols (CIFS, NFS, iscsi, FC, Raids)
- good familiarity with converged solutions like VMware vSAN & HC series and SAN technologies
- working knowledge of VMware vSphere and virtualization
- able to work shifts around the clock
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