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Dell is Hiring for the Position of Service Delivery Engineer | Jobs for Graduates
Dell is hiring for the position of Service Delivery Engineer. Hi everyone, This opportunity is for Service Delivery Engineer associate if you satisfy the eligibility then go ahead and apply for it.
Highlights of the Openings:
- Start Date: 1 July 2022
- End Date: 22 July 2022
- Application Deadline: 22 July 2022
Eligibility: Engineering Students
Candidate Responsibilities Include:
- The initial point of contact for any IT-related inquiries via email and ticketing systems. Additionally, take a few calls.
- Solve low-to-moderate technical issues while maintaining acceptable service levels, frequently with the aid of teammates.
- Mostly within functional teams to share updates on problem resolution.
- Be diligent in learning about and utilizing the technical and incident communication system.
- Monitor output from tools and monitoring systems, respond to it, and use the information for outages and process improvement initiatives.
Requirements:
- Understanding of ITIL procedures.
- Knowledge of NAS and SAN protocols (CIFS, NFS, iscsi, FC, Raids).
- Good familiarity with converged solutions like VMware vSAN & HC series and SAN technologies.
- Working knowledge of VMware vSphere and virtualization.
- Able to work shifts around the clock.
